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Position: Other
City and State: Universal City , CA
Job Description: Universal Music Group is currently seeking a Systems Integration Manager for the Universal City, CA location. The Manager, Ecommerce System Integration will support and administrate several systems that make up UMG digital supply chain. This position is responsible for working closely with business users in a customer service role to proactively facilitate the business in requirements definition. The Manager, Ecommerce System Integration is responsible for ensuring that the Business and third party labels are satisfied with new software releases at the feature/functionality level. In addition, this person will coordinate, and participate in all systems testing with the business users and act as a liaison to the IT technical teams. Job Reports To: Director, Ecommerce System Integration Requirements: • Train and support users on several of the digital supply chain applications • Work closely with the Director to identify and establish requirements for custom digital music applications • Communicate business needs into detailed design documents for multiple projects • Document and validate system and user interface requirements, data requirements, and report formats • Ensure that software meets project objectives and customer expectations • Follow established documentation and project execution procedures • Ensure that user requests are continuously tracked as a means of identifying that the common problems are addressed • Ensure proper documentation of meetings, agreements, conversations, etc. that affect the multiple projects • Music Business • Customer Service • Write Technical Documentation • Project Scheduling • Presentation • Facilitation • Planning • Organization • Team player • Training ability • Have an understanding of the music business and how the labels work • Have an understanding and experience specifically in music metadata, repertoire management, and music distribution systems. • Requires strong analytic, problem solving, and communication skills • Undergraduate degree in business or related field. • Previous music business experience
Salary Range: na
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